UX Researcher & Designer with a background in Software Engineering. Currently building experiences for cybersecurity professionals at Palo Alto Networks.
Divya Agarwal
Work
About
UX Philosophy
"Delivering pragmatic designs that drive business value"
I see UX as a multidisciplinary field where design, research, product analytics, and business goals are deeply connected. While design shapes the experience; research uncovers user needs, analytics reveal engagement patterns and business goals ensure the design drives value. By blending data, insights, and strategy, I design experiences that are intuitive, impactful, and scalable.
Experience
UX Designer and Research Strategist
May, 2022 - Present
Palo Alto Networks
Designed end-to-end key features for a cloud security SaaS product.
Conducted qualitative and quantitative research to validate design decisions and inform the product roadmap.
Scaled research practices across the team, enabling designers to independently conduct usability evaluations
Freelance UX Designer and Researcher
July, 2021 - May, 2022
Led research, branding, and UI design for a mentorship platform for Harkey Institute for Entrepreneurial studies at McCombs School of Business
Qualitative Research for Indeed, and CDK Global aimed at gaining in-depth understanding of the target user
0-1 end-to-end design for B2B outdoor advertising portal for Adarth
M.Sc. (Human-Computer Interaction)
University of Texas at Austin
Specialization in UX Research and Design
GPA: 3.94/4.0
Software Engineer 2
Jan, 2018 - July, 2021
Citrix Systems Inc.
Contributed to the design, development, and testing of Citrix Files, played a key role in transitioning the product to a serverless architecture on AWS, improving performance, scalability, and reducing maintenance costs.
B.Tech. (Computer Science and Engineering)
PES University
GPA: 8.95/10.0
UX Designer and Research Strategist
May, 2022 - Present
Palo Alto Networks
Designed end-to-end key features for a cloud security SaaS product.
Conducted qualitative and quantitative research to validate design decisions and inform the product roadmap.
Scaled research practices across the team, enabling designers to independently conduct usability evaluations
Freelance UX Designer and Researcher
July, 2021 - May, 2022
Led research, branding, and UI design for a mentorship platform for Harkey Institute for Entrepreneurial studies at McCombs School of Business
Qualitative Research for Indeed, and CDK Global aimed at gaining in-depth understanding of the target user
0-1 end-to-end design for B2B outdoor advertising portal for Adarth
M.Sc. (Human-Computer Interaction)
University of Texas at Austin
Specialization in UX Research and Design
GPA: 3.94/4.0
Software Engineer 2
Jan, 2018 - July, 2021
Citrix Systems Inc.
Contributed to the design, development, and testing of Citrix Files, played a key role in transitioning the product to a serverless architecture on AWS, improving performance, scalability, and reducing maintenance costs.
B.Tech. (Computer Science and Engineering)
PES University
GPA: 8.95/10.0
UX Designer and Research Strategist
May, 2022 - Present
Palo Alto Networks
Designed end-to-end key features for a cloud security SaaS product.
Conducted qualitative and quantitative research to validate design decisions and inform the product roadmap.
Scaled research practices across the team, enabling designers to independently conduct usability evaluations
Freelance UX Designer and Researcher
July, 2021 - May, 2022
Led research, branding, and UI design for a mentorship platform for Harkey Institute for Entrepreneurial studies at McCombs School of Business
Qualitative Research for Indeed, and CDK Global aimed at gaining in-depth understanding of the target user
0-1 end-to-end design for B2B outdoor advertising portal for Adarth
M.Sc. (Human-Computer Interaction)
University of Texas at Austin
Specialization in UX Research and Design
GPA: 3.94/4.0
Software Engineer 2
Jan, 2018 - July, 2021
Citrix Systems Inc.
Contributed to the design, development, and testing of Citrix Files, played a key role in transitioning the product to a serverless architecture on AWS, improving performance, scalability, and reducing maintenance costs.
B.Tech. (Computer Science and Engineering)
PES University
GPA: 8.95/10.0