iCare
AI Application to manage mental health
iCare is designed to proactively support users' mental health during times of stress and anxiety. By leveraging data from wearable devices, such as fitness watches, the app monitors stress and anxiety levels and offers personalized support. Through features like journaling, music therapy, and short physical activities, tailored to users' preferences, feedback, and daily routines, iCare helps users effectively manage their mental well-being.
Role
UX Research UX Design Visual Design
Team
4 members
Duration
4 months
There has been a 13% rise in mental health conditions worldwide, with suicide being the second leading cause of death among 15 to 29-year-olds.
Mental health services do not reach about 55% people in developed and 85% of people in developing countries.
How do we proactively take care of users' stress and anxiety and motivate them in their daily life?
Our primary objective through this application is to measure users' stress and anxiety levels and proactively provide support them in their time of need!
01
Research
Methods used:
Desk Research/Literature Review
Competitive Analysis
User Survey
Generative Interview
SME Interview
02
Analysis
Insights
75% users said they’ve faced mental difficulties and struggle to find the root cause
40% users use wearables to track data and monitor health. Others are wary and don’t understand how their data is used by sensors
Acknowledging AI applications cannot entirely replace clinical advice and could only be used as a supporting aid
Commonly users find listening to music, talking to a loved one, physical workout or eating something they like, find helpful in dealing with stress and anxiety
03
Design
We began with low-fidelity wireframes to test initial concepts and validate the core user flows. Based on feedback, we iterated and refined the designs into high-fidelity prototypes, ensuring a seamless and intuitive user experience. A comprehensive design system was created to maintain consistency across components, interactions, and visuals.
04
Test
We conducted two rounds of moderated usability testing across 15 unique users at different stages of the design process. Participants completed 5-8 distinct usability tasks designed to evaluate key interactions and user flows. Feedback from these sessions helped us identify areas for improvement and further refine the user experience, ensuring the final product was intuitive and user-friendly.
05
Final Product
The final design of iCare integrates data from wearable devices to monitor users' stress and anxiety levels in real-time and provides tailored mental health support. Key features include:Stress &
Anxiety Monitoring: The app continuously tracks health data from fitness watches to detect elevated stress levels.
Proactive Support: When stress is detected, the app suggests calming activities like meditation, deep breathing, and music therapy, accessible on both the app and the wearable device.
Pattern Recognition: The app analyzes users' stress patterns, helping them identify triggers and better manage their mental well-being.
Journaling: Both audio and written journaling options are available, allowing users to document and reflect on their feelings.
Reminders: Users can set personalized reminders for mental health activities to proactively manage stress.
These features, combined with a user-friendly interface, ensure iCare provides proactive, personalized mental health support.This highlights the product’s key capabilities and how it directly supports users in managing their mental health.4o
